Leeds Office

Loss Assessor Leeds

Home Claims Assist is an independent loss assessor in Leeds, representing homeowners, landlords and businesses in their dealings with insurers. Our office is at Radley House on Richardshaw Road in Stanningley, Pudsey, and we handle home and business insurance claims across Leeds, Bradford and West Yorkshire, from river flooding to fire, storm and subsidence.

Our Leeds Office

Where to Find Us in Leeds

Our Leeds office is on the ground floor of Radley House, Richardshaw Road, LS28 6LE, on the Grangefield Industrial Estate in Stanningley. Stanningley is part of Pudsey, which has been administered by Leeds City Council since 1974, and it sits close to the boundary with Bradford.

Pudsey town centre is under a mile away, and the Moravian settlement at Fulneck, a conservation area with a Grade I listed chapel, is a short drive to the south.

Leeds is one of our regional offices and does not have its own phone line. Contact us on 020 3410 8351 or through our contact form, and a loss assessor will come to your property to assess the damage and handle the claim with your insurer.

Getting to our Leeds office

  • Bramley: National Rail, with trains to Leeds and Bradford, about a 20-minute walk
  • New Pudsey: National Rail, about a 25-minute walk

By car, Radley House is close to the A647 Stanningley Bypass, the main route between Leeds and Bradford.

Home Claims Assist Leeds

Stanningley, Pudsey, Leeds

Ground Floor, Radley House
Richardshaw Road
Leeds
LS28 6LE
Enquiries
020 3410 8351Monday to Friday, 9:30am to 5:30pm
Local Knowledge

Insurance Claims in Leeds: What We See

Back-to-backs, stone-built terraces, the River Aire and an old coalfield all shape how claims are handled in Leeds.

Back-to-backs and stone terraces

Leeds has the largest surviving stock of back-to-back houses in the UK, with around 19,000 still standing. The city kept building regulated back-to-backs long after most others stopped, and the last went up in 1937. Around Pudsey, older homes are typically stone-built with stone slate roofs, a legacy of the town's woollen industry.

Back-to-backs share walls with the houses behind and beside them, so fire, smoke and water can pass from one home to the next, and stone and slate need like-for-like repair. Both points affect what a claim should be worth, and we make sure the insurer's figures account for them.

The River Aire and the Boxing Day floods

On 26 and 27 December 2015, during Storm Eva, the River Aire burst its banks across fourteen Leeds wards and reached a record 5.2 metres at Armley. Kirkstall was hit especially hard, and more than 2,600 homes and 650 businesses in Leeds were damaged.

The Leeds Flood Alleviation Scheme, completed in two phases in 2017 and 2024, now protects around 4,000 homes and 1,000 businesses between Leeds station and Apperley Bridge. Smaller becks and surface water still flood, and our flood damage claims page explains how we document that damage.

Old coal workings under West Leeds

The Yorkshire Coalfield extended across the old parish of Leeds as far west as Stanningley, and coal was worked at nearby Farnley until 1887. Damage caused by past coal mining is normally a matter for the Mining Remediation Authority, formerly the Coal Authority, rather than your buildings insurer.

Clay shrinkage is less of a defining problem here than in south-east England, so when cracks appear around Leeds, mining history is one of the first things we check. The government's online coal mining search is a useful starting point.

Conservation areas around Pudsey

Leeds City Council has designated both Pudsey and Pudsey Fulneck as conservation areas, and Fulneck's Moravian chapel is Grade I listed. Repairs to a listed building need listed building consent from the council, and conservation area controls can affect how a damaged building is put back, so the claim has to reflect those requirements.

Areas We Cover Across West Yorkshire

From Stanningley we cover all five West Yorkshire districts (Leeds, Bradford, Wakefield, Kirklees and Calderdale), and our loss assessors travel to properties anywhere in the UK.

  • Leeds
  • Pudsey
  • Farsley
  • Bramley
  • Horsforth
  • Kirkstall
  • Otley
  • Bradford
  • Wakefield
  • Huddersfield
  • Dewsbury
  • Halifax
We've Got Answers

Frequently Asked Questions

Does the Leeds office have its own phone number?

No. Leeds enquiries go to our main number, 020 3410 8351, Monday to Friday, 9:30am to 5:30pm, or you can use our contact form.

Is your Leeds office in Leeds or Pudsey?

Both. Radley House is in Stanningley, part of Pudsey, which has been administered by Leeds City Council since 1974. It is close to the A647 between Leeds and Bradford, so it is well placed for both cities.

My back-to-back was damaged by water from next door. Can you help?

Yes. Because back-to-back houses share walls with the homes behind and beside them, water and smoke can travel between properties, and more than one policy may be involved. We work out where the damage started and which insurer should pay for each part.

Where is your Leeds office and how do I get there?

We are on the ground floor of Radley House, Richardshaw Road, Stanningley, Leeds LS28 6LE, close to the A647 Stanningley Bypass and about 20 minutes' walk from Bramley station. The links on this page open directions in Google Maps or Apple Maps. Please call 020 3410 8351 before you travel, as most claims are handled at the property.

Do you cover Bradford, Wakefield and Huddersfield?

Yes. We cover all five West Yorkshire districts, including Bradford, Wakefield, Kirklees and Calderdale, and our loss assessors travel to properties anywhere in the UK.

Dealing with an insurance claim in Leeds?

Give us a call or send the details for a free, no-obligation view on your claim, anywhere in West Yorkshire.