What is a loss assessor?

A loss assessor is a professional who works on behalf of the policyholder (you) to manage and negotiate your insurance claim. Unlike a loss adjuster who works for the insurance company, a loss assessor ensures your interests are protected and your claim is maximised.

How much does a loss assessor cost?

Home Claims Assist offers free initial consultations and property assessments. Our fee structure is agreed in writing before we start any work, so there are no surprises.

What types of insurance claims do you handle?

We handle all types of property insurance claims including fire damage, flood damage, burst pipes, storm damage, and impact damage for homeowners, landlords, and business owners across the UK.

How long does an insurance claim take?

The duration of an insurance claim varies depending on the complexity and severity of the damage. Simple claims can be settled in weeks, while complex claims may take several months. Our team works to expedite the process and keep you informed at every stage.

Insights

Claims advice from people who do this every day

Practical guidance on how home insurance claims actually work. What insurers look for, where claims go wrong, and how to protect your position from day one.

Get In Touch

020 3410 8351

24/7 Support

Call Us Anytime

Expert Guidance

Years Of Experience

Peace of Mind

We'll Handle Your Claim

Satisfaction Guaranteed

Read Our Reviews

Guidance for policyholders

We spend our working lives inside insurance claims. These are the things we find ourselves explaining most often.

Water damage to a domestic ceiling following a burst pipe

Escape of Water

20 July 20268 min read

The First 48 Hours After an Escape of Water

What you do in the first two days after a leak shapes the whole claim. A practical guide to stopping the damage and protecting your evidence.

Read article

A homeowner reviewing insurance claim paperwork at a table

Claims Advice

20 July 20268 min read

Why Home Insurance Claims Get Rejected, and What to Do Next

Most rejected home insurance claims fall into a handful of categories. Here is why claims are refused, and what your options are if yours has been.

Read article

Need advice on a live claim?

If you are dealing with a claim right now and want to know whether you are approaching it correctly, speak to our team. The initial consultation is free.

Explore More

Related Services

Our Claims Process

See how we handle your insurance claim step by step

Learn more

Loss Assessor vs Adjuster

Understand who works for you and who works for the insurer

Learn more

Homeowner Claims

Complete home insurance claim support for property owners

Learn more

We've Got Answers

Frequently Asked Questions

No. These articles are general guidance about how home insurance claims work in the UK. Every claim turns on its own policy wording and its own facts, so if you want an answer about your specific situation, contact us for a free consultation.

No. The initial consultation is free, and we agree our fee in writing before any work begins. If we think you do not need us, we will tell you.